Curriculum
- 14 Sections
- 17 Lessons
- 365 Days
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- Introduction2
- Differentiate between Quality Improvement in Service Industry1
- Explain How to Measure Service Quality1
- Explain How to Sustain Service Quality1
- Explain What is meant by Service Quality Management1
- Describe the Service Quality Management Process1
- Explain Strategies for Service Recovery1
- Explain Relation between Service Quality & Customers1
- List the Service Quality Parameters1
- Explain Types of Service Quality1
- PDSA2
- Explain Role2
- List the Benefits of Improved Service Quality1
- Premium Certificate & Transcript1
Explain What is meant by Service Quality
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