Curriculum
- 10 Sections
- 11 Lessons
- 365 Days
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- An introduction to customer service2
- What are the key skills that can help us provide good customer service?1
- Serving customers using social media platforms1
- Building a rapport in social media1
- Building customer relationships1
- Adopting language techniques1
- Improving your customer engagement1
- Evaluating your customer experience1
- Providing ethical customer service1
- Premium Certificate & Transcript1